Sales coordinator​

Sales coordinator

About Mustek:

Mustek Technologies Pvt. Ltd. is a leading distributor of Automatic Identification and Data Capture (AIDC)
technology, established in 2015. We offer cutting-edge products in Mobility Solution, Scanning & Barcode Printing,
from major brands like GoDEX, Honeywell, Newland, and Datalogic. With over a decade of expertise, we are
committed to adding value and optimizing AIDC requirements.

Key Responsibilities:

  • Support the sales team in order management and basic processing tasks. 
  • Assist in follow-ups for payments and collections under the guidance of senior staff. 
  • Help with creating customer accounts and managing indent requests. 
  • Maintain and update customer data records with accuracy. 
  • Coordinate with team members to ensure timely and accurate order processing. 
  • Respond to customer inquiries and share order status updates with the sales team. 
  • Assist in tracking dispatch schedules and communicating key details to relevant stakeholders. 
  • Provide customers with timely updates on orders and deliveries. 
  • Help track demo equipment and its usage. 
  • Support the development of promotional materials for marketing campaigns and events. 
  • Address customer queries via email and phone, ensuring prompt and professional communication. 
  • Collaborate with internal departments to streamline processes related to sales and customer service. 
  • Assist in preparing basic sales performance reports and summaries. 

Required Skills & Qualifications:

  • Bachelor’s degree in any discipline (recent graduates are encouraged to apply). 
  • Basic knowledge of Microsoft Excel. 
  • Willingness to learn ERP systems like Microsoft Dynamics 365 Business Central. 
  • Good communication, coordination, and time management skills. 
  • Eagerness to learn, strong attention to detail, and a customer-focused mindset. 
  • Ability to multitask and adapt in a fast-paced team environment. 
  • Exposure to reporting or data handling (academic or internship level) is a plus. 

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